Contact information
Contact Us
Thank you for visiting Akers Family Farm! We appreciate your interest in our farm and are happy to answer questions about our hatching eggs, breeding program, and available products.
For all questions, please contact us at:
Email: thesoapscientist78@gmail.com
We strive to respond to all inquiries within 1–2 business days. During the spring hatching season, response times may occasionally be longer due to increased order volume.
Before Contacting Us
Many common questions are answered in the following resources:
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Hatching Guide
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Shipping Policy
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Return & Refund Policy
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Frequently Asked Questions (FAQ)
Reviewing these pages first may provide the quickest answer to your question.
Order Questions
If you are contacting us about an existing order, please include:
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Your full name
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Order number
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The email address used to place your order
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A brief description of your question
This helps us assist you as quickly as possible.
Shipping Damage
If your shipment arrives with eggs that were visibly damaged during transit, please contact us within 24 hours of delivery and include clear photographs of:
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The outside of the shipping box
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The packaging materials
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The damaged eggs
Social Media
Follow Akers Family Farm for updates, breeding news, and available hatching eggs.
Facebook: https://www.facebook.com/akersfamilyfarm
Business Hours
While our farm operates seven days a week, customer support is available during normal business hours. We respond to messages as quickly as possible, but please allow additional time during weekends, holidays, and the busy hatching season.
Thank you for supporting our family farm!